CALP - Certified Apartment Leasing Professional

This course equips multifamily professionals with practical skills in marketing, leasing, operations, and resident retention. From building strong relationships to maximizing community performance, participants will walk away prepared to elevate both resident experience and property success.

Course Schedule & Information

• Registration: 8:30 AM | Class: 9:00 AM – 5:00 PM (or earlier)

• Light breakfast & lunch included daily

• Cost includes e-book

Important: You must have an NAA ID number before registering. [Create one here] and be sure to check the box for PACE access.

The CALP course provides a complete foundation for today’s property management professionals, covering every stage of the leasing and resident experience. Participants will learn how to use technology and marketing to generate traffic, evaluate competition, and build effective sales plans. The course also emphasizes fair housing compliance, qualifying prospects, preparing leases, and ensuring smooth move-ins.

Key modules include:

• Managing resident relationships
• Handling maintenance requests 
• Creating community engagement
• Maximizing renewals and revenue

Students will also explore operational efficiency, reputation management, incident reporting, and market surveys—gaining the tools needed to lead their communities with confidence.